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He tries to help people by explaining what is wrong with their car , and how long it will take to repair , and an estimate is given.

The fellows that do the service are also pleasant. I have recommended Monro many times to people. Continue the good service in Derby CT Joe and the guys were out standing.

Monro in Derby, CT | Tires, Brakes, Oil Changes and Auto Repair

If your in the area these are the guys you want to see. They will try and get you in and out and they are more than reasonably on the price!! Great guys great place. Matt, Joe and the rest of the guys are a delight. I have been to them on a regular basis when needed and on an emergency case also and they have always welcomed me and help me out.

I would definitely continue and visit here every month for regular service.

Bring your Mother to the Village...you could be a winner!

They are quick and efficient and they do a wonderful job without putting on the pressure of doing anything additional without your say-so. They do make it a point to tell you what your car might need in the near future And I really appreciate that as well. Keep up the good work guys and thank you. The guys at Monro always service our cars, but this time saved me from brake failure on the road. In the end, they helped me bypass a simple shifting issue and sent me on my way happy.

Music in the Park

Thank you for taking the time to help and being beyond reasonable and fair in price. They were very helpful.. I walking in w out an appt. For a old change and they did that at the moment.

Find Your Location

I am happy with the service I get at Monro Muffler and Matt is very pleasant. I often find a little research is required before I accept a service recommendation.

  1. What Makes Steller's Special.
  2. Stellers Garage | Auto Repair Shelton, CT | Shelton Auto Repair Shop & Service Center.
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The most unprofessional part of the event is when Mr. When I came in this morning to pay for half of the cost of the radiator, and pick up my vehicle; he was angry because I had filed a complaint due to the lack of professional service. I had to get the cops involved. The sad part is that all of this happened and the service representatives were all aware of exactly what was agreed upon the day prior. I asked the "Service Advisor" Jonathan Manek, about the higher charge twice, and he did not provide an answer until I got the cop involved.

Previously he kept saying I needed to speak with "Mr.

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Sample" about the price difference, but began to sing a different tune when the cop showed up. I was told I only had to pay half the price of the radiator by the "Service Manager," Mr. After about 10 unnecessary minutes of both Mr. David Sample and the "Service Advisor" Mr.

Monro Auto Service and Tire Centers

Jonathen Manek going back and forth with me over the cost discrepancy that I was originally quoted, Mr. He stated that he was aware that I contacted GM, and I'm not sure if that is possibly the reason why he decided to renege on the original agreement. I kept the receipt with the yellow sticky note attached that proves their outright dishonesty and deceit, and how they are perfectly okay and willing to try to get over on customers. They are bad for business, and their lack of good service and outright lack of professionalism is reason enough for me to never ever let these people near this vehicle or any other vehicles I may purchase in the future.

Please spare yourself the trouble, and go to a reputable service and repair shop. Refine Your Results Filter By.

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